When we first introduced Sentuh, we spoke to CEO and founder Ahmad Aizuddin about how he designed and built up his startup's idea for mobile spas.
Sentuh is a mobile wellness service that you can use to book and enjoy a spa appointment from the comfort of your own seat.
All you have to do is confirm the slot and package you want, and a Sentuh massage therapist will come to give you a one-on-one session, whether at home (Sentuh Lite and Sentuh Luxe ) or in the office (Sentuh) executive).
As a fan of massage parlors, I was excited to try them out and actually had the opportunity to be the guinea pig of the office for a Sentuh session.
On the day we agreed for the session, the Sentuh team arrived at our office about 20 to 25 minutes before the scheduled appointment.
The team consisted of a male therapist for two of my male colleagues and a female therapist for me. We booked various package deals, so the guys have All Stress, OUT! Package (offer price) and I got the full experience of Corporate FTW Massage (RM140).
All the stress, OUT! is a chair massage for approx. 30 minutes on the hands, back and shoulders.
The Corporate FTW, on the other hand, is a 60-minute full-body massage.
Every Sentuh therapist is certified by Sijil Kemahiran Malaysia (SKM) or other organizations certified by the Malaysian Qualifications Agency (MQA).
To get sentuh’d
It took my massage therapist Norria about 10 minutes to set up. Sentuh brings everything from A to Z himself (body oils, the support bed, towels, humble towels, washcloths, humidifiers, speakers for music), so I had absolutely nothing to do but take my clothes off.
How Sentuh sets up each session
And yes, you have to get really naked for Sentuh's corporate FTW body massage, just like any other Thai massage.
I was a little weird because I let myself be rubbed off while I could still hear my colleagues in the next room clicking on their keyboards.
For this reason, for the first 10 minutes I was only concerned with familiarizing myself with this new, bizarre situation. But then – Norria to the rescue.
She boosted the background tone (without asking me) to drown out the clatter of the keyboard and the office noise in the next room.
Anyway, I understand that if I'm still undressing in the office, I'm too crazy to feel comfortable with it.
Sentuh Executive (the massages for the workplace), however, offers a total of about 7 massages that you can choose from, so you always get something else that is less exposed.
At the moment, only the Corporate FTW and CEO Luxe massages are full body massages, but you have many other options that are not full body massages.
The fragrant body oils, the humidifier and the background music were definitely an attempt to repeat the traditional spa experience.
But let's face it, a darkened office space can't be compared to the warm lighting from Thai Odyssey and the heavily Serai-infused air, which shouldn't come as a surprise to anyone.
A quick look at how Norria works her magic
However, this has nothing to do with Norria's abilities, as her massage methods still correspond to what a traditional full body massage normally feels like.
It's just that you have a million thoughts about work and deadlines that don't allow you to fully relax.
But even when it was in the middle of a working day, Sentuh was still trying his best to give me the best possible relaxing experience they could.
One of my colleagues during his own pampering session
I was pleasantly surprised at how attentive Norria was about the session. She noticed that my right foot was slightly swollen than my left (her explanation was that I was used to putting the weight of my entire body to the right while standing) and how much tension had accumulated on my neck.
Norria did not attempt to annoy me that I am not taking care of myself (I look at you, hairdresser aunts), but only raised some concerns so I could try to avoid certain things that would do so be bad for my body.
If you're worried about getting soaked in sticky oils while working, you don't have to. For all executive packages, Sentuh uses a moisturizing lotion instead of heavy oils so that it does not leave stains or residues on your work clothing.
My male colleagues described the experience as “not too overwhelming” and “gentle but firm”, which I also experienced during my own session.
I have a feeling that all three of us have had similar experiences, which probably means that their therapists are trained to be gentle and sensitive to their clients and to always pay attention to problem areas.
Our massages were also cheap for the duration of our experiences.
I dug a little in Fave to see the average prices for full body massages from various retailers in the store.
Of course, those listed here on Fave offer you a comprehensive, quiet massage salon service, so the prices are rightly higher.
But not all of us have the time to head to a salon that could be an hour away.
Because of the price and the effort involved in planning the time for a traditional massage, I treat massages as a luxury. I reward myself with one every few months (when I'm done with a stressful semester, etc.), but Sentuh's approach is different.
I think they are committed to making massages more accessible, affordable, and necessary, rather than just relaxing once.
However, it is worth noting that Sentuh is not the only provider in this industry like there are others like Sparadise and Q Mobile Spa.
How to book one of your own experiences
plans to optimize the booking process by launching a mobile app
in March or April this year.
Now they rely on customers to book sessions through their online dashboard.
You can access your previous and planned bookings, vouchers, etc.
You plan to book sessions in multiple locations (e.g. in your office on Tuesdays and Tuesdays)
Fridays in your house) you can also add several addresses here.
When you book meetings for colleagues / employees in an office or in an event space, you have
still have to fill out their website form to receive an official offer.
However, they try to be as transparent as possible about how Sentuh Executive is calculated and have provided us with the following for reference:
Sentuh Executive Package prices vary depending on the number of people receiving the massage, the number of therapists, your budget, and the length of the session or events.
All things should be sent
In each session, the team wants you to consider certain things.
The most obvious is that they are 100% unbearable against any handkerchief. This means that any sexual comments, suggestions or invitations will be answered with immediate termination of the session. However, the customer concerned is still liable for full payment.
All therapists are also trained to keep their hands away from genitals. They also ensure that only female therapists are assigned to female clients, and that also applies to men.
Your therapists are not your therapists. If you bring along during the session
Address issues that are political, sexual, or far too private – they are
You can leave the session at any time.
If for any reason you want to cancel the session before doing it, you must do so 72 hours before the scheduled date. Otherwise, you only need to get a 50% refund. If it was done less than 24 hours earlier, you would not get any at all.
- More information about other reviews that we have written here can be found here,
Selected image source: Sentuh / Vulcan Post