Adding a new employee to a team usually involves more than just saying "You're hired!". and throw them in the Slack company. You need to train them, ship the hardware they need, set them up on all internal tools, and check in regularly to make sure everything is running smoothly. Then there's an entirely different process when someone leaves, unless you want to find out that the guy who left a year ago is still sometimes digging around in the company's backend.
It's easy enough to keep track of things in a spreadsheet when you're a small team that employs one or two people at a time. However, if you grow fast, that table can become a maze. As the processes get more complicated and more people are involved, steps on this path can easily be skipped.
Gather, a company from the Summer 2020 batch of Y Combinator, is developing a tool specifically designed to automate and streamline this type of “People Ops” task, and provides an overview of the process at every step of the Way.
Gather uses your existing employee databases for services like ADP and Gusto and converts information or changes in these databases into workflows, reminders and tasks via Slack.
For example, when a new employee is added, an onboarding workflow can be started that calls the manager to remind them of their start date and sends a message to the security team to inform them that accounts need to be set up. It can be helpful to set up an onboarding buddy and send them buddy tips on how to bring your new hires up to speed. You may receive a message a few days after the rental start date to ensure that you have read the various orientation documents. It gives each employee a timeline-style overview of their tasks, so you can quickly check that nothing has been skipped along the way – and see who may need a reminder.
Someone’s fifth anniversary is getting closer? It can remind your manager to congratulate them and maybe send them a gift. When someone wants to get back from parental leave, Gather can ping their teammates to let them know to get ready. Or if someone leaves the company permanently, they can contact the employees who know and need to set up tasks, e.g. B. Ensure their internal accounts are closed and their devices are considered.
Gather co-founders Alex Hilleary, Brooks Sime, and John Wetzel met while on a fellowship with Venture for America, the program founded by Andrew Yang designed to help younger college graduates build businesses by helping them with startups in cities like Birmingham, Charlotte, USA. Miami and Philadelphia. As you watched companies grow, you realized the importance of people ops, Hilleary. In our respective roles, we had the toolkits we needed to scale communications and relationships – like sales and marketing, you have CRMs. (…) We started talking to a number of people in People Ops and they just don't have the same tools to themselves. They have nothing to help them scale their communication and coordination, and that's one of the main reasons a company can't scale its culture from 30 to 300 people. The People Ops teams just don't have the tools they need to make it work at scale. "
The team is currently running a private pilot with a handful of companies. They are still working out exactly what they will charge for Gather, even though they tell me they expect a fee per employee per month. Would you like to try it out? More details can be found here.