Enlarge /. A Comcast service vehicle in Indianapolis, Indiana, in March 2016.
Comcast announced late Friday that 60-day data cap and aging fee enforcement will be suspended during the coronavirus pandemic.
"With so many people working and training from home, we want our customers to access the Internet without thinking about data plans," Comcast announced. "While the vast majority of our customers don’t use nearly 1TB of data per month, we’re pausing our data plans for 60 days, giving all customers unlimited data at no additional cost.”
Typically, Comcast charges an additional $ 50 per month for unlimited data or $ 10 for each additional 50 GB block if customers exceed 1 TB.
Comcast also makes its Xfinity WiFi hotspots available to everyone for free. Millions of hotspots are scattered across the country. You will find hotspot locations here. The hotspots are usually free for Comcast customers, while everyone else has to buy a temporary pass to use them.
Comcast is the largest home internet provider in the country. AT&T, the second largest home internet provider that enforces data caps, announced yesterday that it would forego the caps.
T-Mobile issued an announcement late Friday that all current customers should be updated to "unlimited smartphone data" for the next 60 days (without roaming). This applies to all T-Mobile tariffs or Metro-by-T-Mobile prepaid tariffs with a monthly data limit. In addition, T-Mobile offers all customers "an additional 20 GB mobile hotspot / tethering service for the next 60 days". Sprint, which is taken over by T-Mobile, takes identical steps.
To help low-income Americans, T-Mobile said it was "working with our Lifeline partners to provide customers with additional free data up to 5 GB of data per month over the next two months." Lifeline is a federal program that offers a low-income service to low-income people, and many Lifeline providers sell T-Mobile services instead of running their own networks. T-Mobile said it will also increase the amount of data in its EmpowerED program for schools and students, increasing it to at least 20 GB per month for the next 60 days.
Comcast, T-Mobile and Sprint were among the dozens of ISPs who signed a commitment to the Federal Communications Commission to waive late fees and keep customers in touch if they missed payments. The promise does not include waiving data caps, but some ISPs have done so anyway.
As mentioned in the previous coverage, Comcast is increasing the speed from 15Mbps download / 2Mbps upload to 25Mbps / 3Mbps at Internet Essentials, a $ 10 service per month for low-Americans Income. This speed increase is permanent, said Comcast. Comcast is offering new low income customers free Internet Essentials service for 60 days.