discord has published its latest transparency report for the first six months of this year.
The big upside is that the number of total reports has almost doubled, mainly due to the massive surge in user growth during the pandemic to over 100 million active users per month. The messaging and chat platform popular with gamers and streamers is now said to be valued at around $ 3.5 billion.
According to the report, Discord received 235,000 reports between January and June 2020, compared to 128,000 reports in the last reporting period between June and December 2019.
Discord said it took action 65% of spam-related cases – resulting in the removal of four million accounts – and only 13% in harassment-related cases. Discord says it's often clearer when someone is spamming, but the subjective nature of the harassment makes it the "least actionable" category of reports.
Even so, Discord warns more users about harassment than any other reporting category. Discord issues warnings to educate users about potentially harmful behavior rather than prohibiting users outright. For the most part, the warnings seem to be working. According to Discord, only 3% of users who are warned of harassment for the first time are banned.
Discord also said it has banned 162,621 accounts from posting exploitative content, such as posting non-consensual photos of others. Next to spam, that was the largest category of prohibitions. Most of this content has been proactively removed by Discord, the company said.
Civil rights groups criticized the company's earlier reports for no longer disclosing about proactive moves.
Discord said it has also removed 5,000+ servers to post exploitative content, hacks, and cheats. The company said it had removed 700 servers as part of a network that shared non-consensual images. "Non-consensual pornography has no place on our platform and we will continue to act quickly against these communities and their members," the company said.
Unlike other tech companies, Discord doesn't report the number of law enforcement requests it has received.