DoorDash announced today that it is expanding beyond food and also delivering from convenience stores such as 7-Eleven, Wawa, CircleK, Casey's General Store and others. The service works with over 1,800 U.S. convenience stores to provide easy access to household items such as toilet paper, cleaning supplies, over-the-counter medicines, and hot and cold food, beverages, snacks, and more.
The expansion occurs at a time when customers stay home due to the COVID 19 outbreak. This has led to food delivery apps tracking usage. However, it makes no financial sense to place an order for the delivery of food with integrated fees and limited time slots if you only need a few household items. This has sent consumers to convenience stores, which are considered indispensable even when local government orders are blocked.
Unfortunately, this means that consumers run the risk of being exposed to COVID-19 just because they need a roll of toilet paper, for example.
For less urgent household needs, consumers have placed Amazon orders. In fact, they shipped so many orders that Amazon even had to temporarily suspend its Amazon Pantry home delivery service because it became crater-like as the volume of orders increased.
DoorDash said testing of convenience store delivery began earlier this year, but the launch was accelerated in response to the COVID 19 pandemic as options for pickup and delivery services became critical.
At the start, the new convenience category is displayed in a banner at the top of the DoorDash app. You can then add items to your shopping cart as usual. The order is delivered to your front door via a contactless delivery option or can be picked up depending on availability.
"Local businesses have been forced to change the way they work, and we hope to use these efforts to support and empower franchisees and local convenience stores to reach customers through the DoorDash platform," the company said in a blog post Food Partnerships were written by Mike Goldblatt, Head of DoorDash, and Fuad Hannon, Head of New Business Verticals.
The company plans to add more convenience stores to the app every day as the category expands. If you don't see any options today, you can do so soon.