Facebook Today, the Coronavirus Community Hub was launched in Messenger, offering tips, pertinent information, and other resources to help people stay connected and alerted to the outbreak of the Coronavirus weeks after a similar information hub on WhatsApp, its other messaging Service that was started.
The corona virus hub in Messenger, which is used by more than a billion people, is launched at a time when users are more involved in instant messaging and voice calls than ever before, the company said.
"Around the world, we have seen a significant increase in the number of people using Messenger for group calls to stay in touch with loved ones. Worldwide, 70% more people are taking group video calls and the time spent on group video calls has doubled," wrote Stan Chudnovsky, VP of Messenger.
The Messenger User Community Hub is the latest social conglomerate project used by more than 2.7 billion users to fight the global pandemic.
In recent weeks, Facebook has increasingly supported governments and agencies with free developer tools for messengers to combat COVID-19 and introduced an information center above the newsfeed to prominently present reliable information.
The company also works with nonprofits like WHO to set up hotlines and is committed to donating millions of dollars. The World Health Organization hotline for WhatsApp reached more than 10 million users just days after it was launched.
But Facebook's wide reach has also attracted fraudsters. "Unfortunately, fraudsters may be trying to exploit people's vulnerability and generosity during this time. We take your security seriously and continue to take aggressive steps to remove fake accounts and catch fraudsters before they reach you," Chudnovsky wrote.
The Messenger hub will also recommend activities such as planning a virtual game for parents to connect with their children's friends, Chudnovsky wrote.
"For local community leaders, this could mean organizing group video chats or text groups to support each other when we cannot be physically together," he added.