The Immigration and Control Agencies Authority (ICA) has partnered with GovTech to launch a new digital service starting September 1 that will allow sending notifications regarding identity cards and passports.
Recipients must first have a registered SingPass account. The notifications are sent either to their SingPass mobile app or as a text message to their mobile number.
For this reason, Singapore residents should ensure that their contact details are updated in SingPass in order to receive these digital push notifications.
Image credit: ICA
After receiving notification, they can click the link to go to the ICA website to begin their transactions or to check the status of their applications.
The notifications relate to matters such as the application or renewal of passports and ID cards, as well as reminders to collect documents from ICA.
ICA currently sends these notifications in the form of hard copy letters and / or email notifications. Singapore residents can also log into MyICA to check the status of such transactions.
The ICA website also allows users to log in and check the status of such transactions.
Singapore residents who do not have a SingPass account will continue to receive printed letters or emails (if they have an email address registered with ICA).
According to the ICA, this new push service will enable Singapore residents to receive notifications more directly and in a timely manner, and allow them to conveniently take the necessary follow-up actions.
It has been added that more digital push notification services will gradually be introduced for ICA's other products and services.
Selected Image Source: Affiliated with India / Vulcan Post