Over Eats has improved food delivery options in three markets severely affected by the coronavirus.
Uber's grocery delivery division announced today that it has partnered with supermarket giant Carrefour in France to deliver a 30-minute home delivery to Parisians for a range of groceries, including everyday groceries, toiletries, and cleaning products.
The service starts with 15 stores in the city, with Uber Eats It is to be expanded rapidly nationwide "in the coming weeks".
In Spain, in cooperation with the Galp brand, a grocery delivery service is offered in 15 cities in the following 8 provinces, consisting of basic food, over-the-counter medicines, drinks and cleaning products: Badajoz, Barcelona, Cádiz, Córdoba, Madrid, Málaga, Palma de Mallorca and Valencia.
Uber Eats said 25 galp convenience stores will initially participate. The service is not only offered via the Uber Eats app, but also by phone for those who do not have access to a smartphone or the Internet.
The third market where the deal is closed is Brazil, where Uber claims to work with a number of pharmacies, convenience stores, and pet stores in Sao Paulo to offer home delivery.
"Over-the-counter medicines will be available from the Pague Menos pharmacy chain, food products from Shell Select convenience stores, and pet supplies from Cobasi – one of the country's largest pet store chains," it said. "The new services will be available in the Uber Eats app. In the coming weeks, they will be launched in other Brazilian states and cities."
Grocery stores are not Uber Eats' first such offerings. The company had already partnered with a supermarket in Australia (Coles) and the Costcutter brand in the UK, where around 600 independent convenience stores are offered via its app.
Uber Eats also lists independent convenience stores in countries around the world in its app itself. However, the latest connections have put more branded meat at the center of its food offering in Europe and LatAm – with that Carrefour cooperation in France marks its first partnership with a large supermarket in Europe.
It is worth noting that Spain's food delivery rival, Glovo, maintains an existing food delivery partnership with the French supermarket giant in markets including its home country. This probably explains why Uber Eats chose another partner in Spain.
When asked if it intends to further expand grocery deliveries in other markets affected by public health emergencies, Uber Eats said it is exploring opportunities with more supermarkets, convenience stores, and other retailers around the world to work together.
As part of its response to the COVID 19 pandemic threat, the company has switched all deliveries to contactless by default – with orders on the door or as directed by a user.
We were also informed that drivers and deliverers will have access to hand disinfectants, gloves and disinfectant wipes as soon as they are available. And said that it gives users of its apps instructions on good hygiene practices and how to limit the spread of the virus.
Uber Eats previously announced that it would provide 14 days of financial support to drivers and carriers who are diagnosed with COVID-19 or who have been personally quarantined by a public health authority due to their risk of spreading the virus, their average income over the past six Months or less.
The policy is due to be reviewed on April 6.